Party piss poor CS

[David Blumberg]

Can you believe this response?
I was tired and didn't feel like playing the sattlelite
I sent them this and look at their response.
I and 468 other players paid $11 each and 31 of us made it to the $150
+ $12
Super Sattlelite
They collected $468 And $4680 was used for entry fees
And they have the ignorance to call this a Freeroll????
By the way The answer came 10 hours after the question way to late
to do any good

Dear David,
Thank you for contacting our Customer Care team.
When a player wins a freeroll he cannot exchange this for Real Money.
As per our records we see that you have used your freeroll.
If you have further questions and/or concerns, please contact us via
our live chat feature or simply reply to this message.
Sincerely,
Dominik Wright,
Customer Care Representative.

--Original Message--
From:
Date: 2003-08-26 18:35
To: info@partypoker.com
Subject: unregister?[#135249]

I won an entry to tonites 9pm sattlelite from the $11 sattlelite
If I unregister will I have $162 credited to my real money account for
use
anywhere?
David Blumberg




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[RHubb13834]

I am not sure what your beef is.........you paid $11 to enter a satellite to
win an entry into a super............you either play the super or forfeit the
entry ..........seems pretty clear to me. I don't see any other poker site
doing it any differently. As for the how prompt they were in answering your
question.............I have never had any of them respond in a timely mannner,
I sympathize with you but all of these poker sites just do what they
do.......without any type of regulation what can we expect......

[PokrPrince]

>Subject: Party piss poor CS
>From: dablum40@aol.com (David Blumberg)

I don't see where they say it is a freeroll.

I think if you email Lucyjones@partypoker.com and explain you can't play, you
might get a refund of your $11

>
>Can you believe this response?
>I was tired and didn't feel like playing the sattlelite
>I sent them this and look at their response.
>I and 468 other players paid $11 each and 31 of us made it to the $150
>+ $12
>Super Sattlelite
>They collected $468 And $4680 was used for entry fees
>And they have the ignorance to call this a Freeroll????
>By the way The answer came 10 hours after the question way to late
>to do any good
>
> Dear David,
>Thank you for contacting our Customer Care team.
>When a player wins a freeroll he cannot exchange this for Real Money.
>As per our records we see that you have used your freeroll.
>If you have further questions and/or concerns, please contact us via
>our live chat feature or simply reply to this message.
>Sincerely,
>Dominik Wright,
>Customer Care Representative.
>
>--Original Message--
>From:
>Date: 2003-08-26 18:35
>To: info@partypoker.com
>Subject: unregister?[#135249]
>
>I won an entry to tonites 9pm sattlelite from the $11 sattlelite
>If I unregister will I have $162 credited to my real money account for
>use
>anywhere?
>David Blumberg
>
>
>
>
>=== Your feedback is valuable to us. Please take the time to fill out
>our survey by clicking on the link below ===
>
>
>
>
>
>